ICT: Transforming parliaments e-Learning course now launched

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Information and communication technologies (ICT) are revolutionizing the way communications and information sharing take place in work environments. This also applies to parliaments. ICT allow parliaments to conduct their activities in a more efficient, effective, and transparent manner, while also unlocking better ways for parliaments to connect with their citizens. 
Throughout the “ICT: Trasforming parliaments” course, users are invited to explore the opportunities and challenges that ICT brings to the work of parliaments , its members and staff; how ICT facilitates civic engagement, as well as which dilemmas new digital trends may bring. Each module contains practical exercises to test the knowledge acquired by users and case studies from parliaments across the world. 
In module 1, we analyse how parliaments are using ICT as a way to support their internal and external functions and processes. This change had a positive impact in the way parliaments conduct their work. For example, ICT provides document management systems, which provide support to the legislative process, the use of wireless network speeds the process of information sharing among members of the parliament. Studies show that trust in national parliaments has been declining in the past years . This represents a real challenge for parliaments. In module 2, we focus on how parliaments are facing this situation, through the adoption of legislative transparency agendas and by developing initiatives to actively engage citizens in the decision-making process.
In module 3, we will see what are the most common communications tools and best practices that allow parliaments interconnect with citizens, providing several examples of initiatives across the globe. In the last module, we reflect on the role of parliaments to address a pressing issue. The usage of digital technologies facilitates the expansion of global knowledge, however, digital technologies are not always spreading accurate information, which impact citizens’ political views and decisions. New digital trends, such as fake news and online hate speech, pose challenges for the work of parliaments, and the reputation of members of parliament. 
Getting certified:
Test your knowledge in a final exam and receive a certificate from the AGORA portal for parliamentary development! The test consists of 12 multiple choice and true/false questions. To obtain your personalized certificate, you must answer correctly to minimum 80% of the questions.
For questions and comments, please contact the AGORA support service at elearning@agora-parl.org.
The course has been developed in collaboration with the Project for strengthening technical and functional skills of Supreme Audit Institutions, National Parliaments and Civil Society for the control of public finances in the PALOP and Timor-Leste (Pro PALOP-TL SAI). The project is fully funded by the European Union and managed directly by the UNDP.