Communicating with Congress – Recommendations for Improving the Democratic Dialogue

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The Communicating with Congress project has been a nearly decade-long endeavor by the Congressional Management Foundation (CMF) to help improve the democratic dialogue. To identify the critical challenges with, and possible solutions for, communications between citizens and Congress, CMF engaged congressional staff, citizens, public affairs professionals, technologists, and thought leaders through surveys, focus groups, workshops, research, and a public conference. The vast and varied information we collected is the basis for this report, which offers recommendations for ways each stakeholder group can help improve the process and puts forward a concept for a new model for constituent communications.

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