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To understand how citizens are communicating with their Members of Congress and what motivates them to do so, the Congressional Management Foundation (CMF) partnered with Zogby International to conduct a nationwide survey of citizens to address their methods, reasons, and expectations with regard to their communications with Capitol Hill. The resulting report, Communicating with Congress: How the Internet Has Changed Citizen Engagement, discusses the key findings of this research with over 10,000 citizens.

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