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Parliaments, like other institutions, have been increasingly making use of information technology, in general at the same pace as mainstream society.  Although some view information technology as a source of problems, others realize that it also offers many opportunities for parliaments to fulfill their role more effectively and meet the increased expectations of the electorate.  Some of the benefits of information technology are prevented from being realized, however, by reluctance on the part of institutions (and parliaments) to make the necessary changes to traditional procedures and practices.  Indeed, in some cases, the negative impacts of such changes may outweigh the benefits to be derived.  How information technology can best be used to transform how the Canadian Parliament works but without affecting the “heart” of the institution is something that Parliamentarians must consider.