This working paper is aimed at providing guidance to ICT administrations in parliaments on the available approaches for developing and consolidating requirements for ICT systems. It intends to offer useful guidelines on how to raise stakeholder involvement and secure their support during the critical start-up phase of ICT system implementations. The audience that this paper aims at includes decision makers and ICT administrators in parliaments, as well as ICT project managers and system analysts who are technically responsible for implementing systems that meet user needs.

http://www.ictparliament.org/resources/WP001_RequirementsManagementHandbook.pdf